Frequently Asked Questions

Everything you need to know about shopping with AYA-S.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by destination but generally arrive within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to choose?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.

What payment methods do you accept?

AYA-S accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Can I track my order?

Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At AYA-S, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.